At Organic In Nature™, we strive to deliver the best and the freshest staples so you never have to worry. However, in the most unlikeliest and unknown circumstances, we have a few things we want to tick off with you!
• Exchanges and returns are only allowed in the following situations:
• Packets that have live or dead weevils or where the product has gone bad at the time of delivery.
• Torn Packets or not properly sealed Packets at the time of delivery.
• Any Product that has expired or gone bad by the time of delivery.
We believe you but it just makes it easier if you provide us a Proof of bill and original packaging at the time of exchange. In case you have used a product, we will, unfortunately be not able to take it for exchange or return.
In case you change your mind after placing an order and want to cancel it, we will gladly accept it if it has not been despatched. We hope you will understand this. However, if it hasn’t been despatched, we will give you back 100% refund, no questions asked!
"Organic In Nature™ reserves the right to cancel or refuse to accept any order placed due to various reasons including but not limited to, the non-availability of stock, pricing errors, informational errors or problems identified with the personal/ financial details provided by the customer."
We have a 7-day return policy, which means you have 7 days after receiving your item to ask for a return.
Your item must be in the same condition when you received to be eligible for a return. This means, keeping the tags, original packaging and a receipt or proof of purchase.
To start a return, you can raise a return request or contact us at firstname.lastname@example.org
When we accept your return, our delivery partner will collect the package. However, if you send back any product you have purchased without initially requesting a return, will not be accepted.
Damages and Issues
While we strive to ensure there are no issues when you get your product/ s, we also kindly request you to inspect your order upon receipt. This can help you contact us immediately to inform us if the item is defective, damaged or you have received a wrong item. This will help us look at the issue and start the return process.
Exceptions / non-returnable items
We will not be able to accept returns on sale items.
Please get in touch if you have questions or concerns about your specific item.
The easiest and most convenient way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Once we have received your request, you will be notified that we have received the product and inspected your return. Once your, refund request is approved, we will automatically refund to your original payment method. Now here there might be a time lag that is beyond as it could be your bank or credit card company that takes time to process and post the refund. So, keeping this in mind, it may take 5-10 business days for the refund to be processed.
As always, please feel free to ask us any question on returns and refunds on email@example.com or call us on +91 7025833300.